Boston Balloon Studio
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Answers & Policies

Frequently Asked Questions

Everything you need to know about our design process, lead times, venue coordination, and on-site execution.

How far in advance should I request a quote?

We recommend booking 2 to 4 weeks ahead for custom installations. For peak wedding or weekend dates, 1 to 2 months is ideal.

How do deposits and payments work?

Once we review your quote request and agree on the design, we send a formal proposal and invoice through 17hats, payable via Square.

Do you deliver and install on-site?

Yes! We deliver, inflate, and professionally install all custom garlands, arches, and columns directly at your venue across Greater Boston.

What areas do you serve?

We are based in Foxboro, MA and serve all of Greater Boston, the South Shore, MetroWest, and surrounding communities.

Do you travel outside Greater Boston?

Yes. Distance is not a boundary for the right event. Cape Cod, Rhode Island, New Hampshire, Connecticut, Maine, Vermont, and destination celebrations across New England are all welcome. Tell us your town, venue, and date, and we will confirm availability and details in your proposal.

How long do balloon installations last?

Indoor air-filled installations typically last anywhere from several days to well over a week depending on temperature and conditions.

Can you match my event or brand colors?

Absolutely. We double-stuff balloons and curate bespoke color palettes to match your exact pantone or theme colors.

Have a question not listed here?

Reach our studio directly by phone or submit an inquiry with your event date.

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Fast 24-Hour Inquiries

Quick turnaround on custom event proposals.

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Licensed & Insured

Commercial liability coverage for all Boston venues.

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Eco-Friendly Latex

100% natural, biodegradable professional latex balloons.

Client Peace of Mind

The Studio Standard

Clear answers and dependable execution for every celebration.

Transparent Pricing

No hidden delivery, rigging, or strike surprises.

Venue Respect

We coordinate loading and strike with your venue manager.

Artistic Execution

Color matching and balloon sculpting by experienced artisans.

Make the room feel alive.

Tell us the space, the occasion, and the feeling you want. We'll shape the rest.

Have a question not answered here?

Reach out to Jenna and Liz directly or request a custom proposal.